Retail & Service Sales Training
Learn customer handling, upselling, and service-based selling skills for retail and service industries.
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The Retail & Service Sales Training course prepares learners for customer-facing roles in retail stores, showrooms, hospitality, healthcare, and service centers. This program focuses on face-to-face selling and service excellence.
Students will learn how to greet customers, understand needs, recommend products or services, handle complaints, and ensure customer satisfaction. The course also covers upselling, cross-selling, billing coordination, and store-level CRM practices.
Emphasis is placed on communication skills, grooming, body language, and service ethics. This course is highly suitable for candidates seeking employment in malls, stores, hotels, service outlets, and brand showrooms.
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